Terms and Conditions

Purchases made through www.sibelastudio.com are governed by these conditions, applicable to all sales by Sibela Studio , based in Zaragoza (Spain) .
Use of the online store implies acceptance of these conditions at the time of purchase.

Prices and payment

All prices include VAT . Shipping costs will be shown separately before confirming your order.
We accept payments by card, PayPal, Apple Pay, Google Pay, Shop Pay , and other secure platforms.

Shipping

Orders are sent to the address indicated by the customer.
Estimated delivery times can be found on our Shipping page and may vary depending on the time of year or due to issues beyond Sibela Studio's control, such as shipping company delays.

During Black Friday and the Christmas season , delivery times may be slightly longer.

Exchanges and returns

We accept size or model changes within 15 days of receiving the order, as long as the jewelry is in perfect condition and with its original packaging .
You have all the information on our Exchanges and Returns page.

Applicable legislation

These conditions are governed by Spanish legislation , in particular by Royal Legislative Decree 1/2007 and Law 34/2002 (LSSI-CE) .
Any dispute will be resolved by the competent courts of Zaragoza (Spain) .