Shipping policy

SHIPPING

GENERAL INFORMATION

All shipments begin to be prepared once the order confirmation is obtained, this process can take 24-72 hours. Taking into account that if the order is placed after 3:00 p.m. on that day, it will not be counted as a business day. If your order takes longer than it should, contact our customer service department at the following email help@sibela.com

All the conditions set out below may vary in times of high demand, Black Friday, Cyber Monday, Christmas or Sales. In these cases, shipments may be delayed. If this happens, do not hesitate to contact us at help. @sibela.com

For all shipments made to Spain and Europe, the company in charge is Seur . For any questions or comments about the order, you can consult the following email help@sibelastudio.com

SHIPPING TO SPAIN

  • Shipments in Spain (Peninsula) standard – €3.50
  • Delivery time:24/72 hours , 24/48 hours, in the event that the order has been placed before 3:00 p.m. Up to 72 hours. if the order has been placed after 3:00 p.m.
  • Express shipments to Spain (Peninsula) – €6 (Delivery before 2:00 p.m.)
  • Delivery time:24/48 hours , 24 hours, in the event that the order has been placed before 3 pm. 48 hours if the order has been placed after 3:00 p.m.

BALEARIC ISLANDS
  • Shipments in the Balearic Islands (Express) – €5
  • Delivery time:48/72 hours . 48 hours, in the event that the order has been placed before 3 pm. 72 hours, in the event that the order has been placed after 3:00 p.m.

INTERNATIONAL DELIVERIES

For international orders the company in charge of transport is:Seur

PORTUGAL

  • Shipments in Portugal standard – €4.50
  • Delivery time:48/72 hours . 48 hours, in the event that the order has been placed before 3 pm. 72 hours, in the event that the order has been placed after 3:00 p.m.

EUROPEAN UNION
  • Standard European Union shipments – €5.50
  • (France, Italy, Germany, United Kingdom, Holland, Austria, Belgium and Luxembourg)


For any questions or queries about prices outside these destinations, do not hesitate to contact us at the following link.

sibela-mailboxes-page-shipping